Terms of Service

The rules of engagement for building with DevFlow.

Please review these terms carefully before deploying our products or collaborating with our teams. Last updated: September 15, 2024.

1. Acceptance of Terms

By accessing any DevFlow product, you agree to these Terms and to all policies referenced within. If you are acting on behalf of an organization, you confirm that you have authority to bind that organization to a legally enforceable agreement.

We may update the Terms to reflect new features or regulatory requirements. We will provide reasonable notice, and continued use after the effective date constitutes acceptance.

2. Accounts & Eligibility

You must be at least 18 years old and capable of entering contracts. You are responsible for safeguarding credentials and notifying us immediately of any unauthorized use.

Administrative users may invite teammates. Invited users inherit your organization’s billing responsibility and must comply with all security guidelines shared during onboarding.

3. Subscriptions & Payment

Fees are billed in advance based on the plan you select. Unless otherwise stated in an order form, subscriptions renew automatically at the then-current rate.

Late payments may incur finance charges of 1.5% per month or the maximum amount permitted by law—whichever is lower.

Plan ComponentCommitment
Strategy & discovery retainerQuarterly, billed on kickoff
Delivery sprintsMonthly, billed on the 1st business day
Managed hostingAnnual contract, prepaid
Change requests outside scopeInvoiced within 10 days of approval

4. Acceptable Use

You may not use DevFlow services to break the law, transmit malware, mine cryptocurrencies, or infringe on the rights of others. We reserve the right to suspend accounts that threaten platform integrity.

  • Do not probe, scan, or test system vulnerabilities without written consent.
  • Do not resell, sublicense, or white-label our services without an executed partner addendum.
  • Respect rate limits and API quotas—automations should back off when receiving 429 responses.

5. Intellectual Property

We retain ownership of the DevFlow platform, tooling, and brand assets. You retain ownership of your content and grant us a limited license to host, process, and display it solely to deliver the services you request.

Custom code delivered as part of a professional services engagement becomes your property once the associated invoice is paid in full, unless otherwise stated in the statement of work.

6. Warranties & Disclaimers

We warrant that the services will perform materially as described in the applicable documentation. Other than that, the services are provided “as is” to the fullest extent permitted by law.

"We build reliable software, but no digital service can promise zero downtime. We commit to transparent communication whenever issues arise."

7. Limitation of Liability

Neither party will be liable for indirect, incidental, or consequential damages. Our total liability for all claims in a contract year is limited to the fees you paid during that year.

8. Termination

Either party may terminate for convenience with 30 days’ written notice. Material breaches must be cured within 15 days of receiving written notice, or the agreement may be terminated immediately.

9. Governing Law & Disputes

These Terms are governed by the laws of British Columbia, Canada, without regard to conflict of law principles. The parties submit to the exclusive jurisdiction of provincial and federal courts located in Vancouver.

Nothing prevents either party from seeking injunctive relief to protect confidential information or intellectual property.